Out of Warranty Mac Laptop

5 years ago, I bought a second hand MacBook Pro which was 18 months old, however, it wasn’t without its problems.

If you stressed the graphics card (think playing games), the computer would crash.
I was told the only way to solve this issue was to force the fans to run at full speed!

I could not accept that a merely 18-month-old computer should have a hardware fault.
By now you should know me, I wouldn’t settle for substandard hardware.

Few people know that you have the “Sale of Goods Act” which will help you get free repairs for up to 6 years,
assuming the product could be expected to last for that long (and you haven’t been misusing it).

So, I kept using the computer as Apple intended (i.e. letting OS X manage the fan speed), and the more I did, the more often the screen would get corrupted or crash.

After a while, the computer was having a problem regularly, so the next step, as a test, was to format the computer and reinstall the operating system.

This is a good test, as it helps distinguish between a software fault and a hardware fault.

The computer still had problems. So, I booked it in to be looked at by Apple.

As luck would have it, I found that Apple had extended the warranty for one specific issue:
Video Issues.

Showing that page to the Apple Genius, they agreed that I was covered, and they would do the repair for free.
(It is always easier to use warranty than having to make a company repair under the above mentioned “Sale of Goods Act”).

Unfortunately, the repaired machine I got back was far more broken(!), and Apple tried to fix it twice more(!),
before giving up and replacing the laptop with a brand new model.



Whilst building web applications, Daniel also sets up web servers from scratch because he has yet to find the perfect hosting solution. His philosophy is “Why settle, when you can build it better yourself?”

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